Culm Forge Media – Home IT Support & Digital Skills in Cullompton
Providing patient, one-to-one computer help, digital literacy workshops, and online safety training for individuals, families, and care homes across Cullompton and Devon. Stay safe, confident, and digitally connected.
Professional IT Support & Digital Skills in Devon
Safe, Confident & Connected For Everyone
In-Home Computer & Device Help in Cullompton
One-to-one guidance for devices, apps, and connectivity in homes or care settings.
Digital Skills Workshops
Hands-on sessions for beginners to advanced users across Cullompton & Devon.
Family & Community Support
Helping families and local groups gain confidence using technology safely.
Scam Awareness & Online Security Training
Practical guidance to protect against scams, phishing, and online fraud.
About Culm Forge Media
Trusted IT Support & Digital Skills in Cullompton & Devon
Friendly, Practical IT & Digital Skills Support
Culm Forge Media provides in-home IT support and digital inclusion workshops across Cullompton. We specialise in helping people master tablet and smartphone basics, identify online threats, and stay connected with loved ones through video calling and social media.
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Personalised Tech Coaching
Step-by-step help with devices, apps, and connectivity tailored to your needs.
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Online Safety & Scam Awareness
Learn to stay secure online, identify scams, and protect personal information.
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Family & Community Support
Workshops and guidance for families, carers, and community groups across Devon.
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Digital Skills for Life
From basics to advanced skills, practical workshops to boost confidence.
Everyone deserves to feel confident, empowered, and safe in the digital world. Culm Forge Media combines practical support, guidance, and ongoing learning so you can enjoy technology without worry.
Our Digital Inclusion Impact
Supporting Digital Confidence Across Devon
Improving digital literacy and confidence for residents and families through patient, hands-on support.
Protecting vulnerable adults from sophisticated online scams, phishing, and digital fraud.
Reliable technical troubleshooting and expert guidance for all home devices and connectivity issues.
Empowering carers and volunteers with the digital skills needed to support community wellbeing.
Services
Check Our Services
Online Safety & Fraud Prevention
Specialist training to protect seniors and vulnerable people from phishing, telephone scams, and online financial abuse.
Home & Care Home IT Support
Patient, reliable tech help for tablets, smartphones, and Wi-Fi connectivity in residential care and home environments.
CQC Digital Compliance & GDPR
Helping Devon care providers meet CQC standards for digital record-keeping, data security, and safe information sharing.
Accessible Care Website Support
Updating and maintaining secure, accessible websites for care homes to improve local visibility and family trust.
Local SEO for Care Providers
Improving your care home’s online presence so local families in Devon can find your services more easily.
Managed IT Maintenance Plans
Proactive support packages to keep care home systems secure, updated, and compliant with UK data protection laws.
Our Approach to Digital Safety & Support
Helping You Stay Safe Online and Confident
Practical Support to Stay Safe Online
At Culm Forge Media, we help individuals navigate the digital world safely and confidently. From understanding online risks to hands-on support with devices, we're here to make technology accessible for everyone.
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Understanding Your Needs
We take the time to learn how you use technology and identify areas where guidance can make the biggest impact.
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Protecting Against Scams
We teach practical ways to recognise and avoid scams, phishing attempts, and online threats, keeping you secure.
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Friendly Support
Whether it's a device, app, or account, we provide step-by-step guidance whenever you need help.
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Confidence for the Long Term
We share ongoing tips, updates, and follow-ups so you feel empowered and confident using technology every day.
Everyone deserves to feel safe and confident online. Our approach combines personalised guidance, practical advice, and continuous support to make technology work for you.
Pricing
Your Path To Digital Confidence
Choose a package that fits your needs and gives you confidence in the digital world.
- Starter: Perfect for individuals who need quick, friendly help with their devices and apps. One-on-one attention ensures you get exactly the guidance you need.
- Standard: Ideal for those who want deeper support, including guidance on staying safe online. Learn step-by-step with flexible scheduling tailored to you.
- Premium – Care Home Group: A full day of practical, hands-on training for care home staff or residents. Learn how to use technology safely, avoid scams, and gain confidence online — plus receive supporting resources and a follow-up Q&A session.
- Optional Add-on: A short, focused session on online safety and scam prevention, ideal as an extra boost for individuals or small groups.
All sessions are friendly, patient, and designed to make technology simple and stress-free.
Starter
£35 / 1 hour
- One-on-one device support
- Basic setup & guidance
- Friendly, patient assistance
Standard
£90 / 3 hours
- Comprehensive device & app support
- Online safety & scam awareness guidance
- Step-by-step instruction
- Flexible scheduling tailored to you
Premium – Care Home Group
£350 / full day
- Full day group training for care home staff or residents
- Hands-on device & software guidance
- Online safety & scam prevention workshops
- Follow-up Q&A session & supporting resources
Online Safety Add-on
£25 / 1 hour
- Focused scam prevention guidance
- Practical online safety tips
- Hands-on exercises
F.A.Q
Frequently Asked Questions
Do I need to be good with technology to book a session?
Not at all. Many of the people we support are complete beginners. Sessions are relaxed, patient, and tailored to your pace. There's no jargon and no pressure — just clear, friendly guidance.
What kind of devices can you help with?
We can help with smartphones, tablets, laptops, email, video calling, online shopping, and more. If you're unsure, just ask — we're happy to let you know if we can help.
How does the care home group session work?
Our care home sessions are interactive, practical, and designed to build real confidence. We cover device basics, online safety, and scam awareness in a way that's easy to understand. Sessions include group discussion, hands-on guidance, and supporting resources to take away.
How many people can attend a group session?
We recommend up to 15 participants to ensure everyone gets attention and has the opportunity to ask questions. Larger groups can be discussed on request.
Do you provide materials or follow-up support?
Yes. We provide take-away resources for each session, including simple guides and quick reference cards. Follow-up support is available on request to help reinforce learning and address any questions that arise after the session.
Do you travel to us?
Yes. We provide one-to-one sessions in your home and group sessions at care homes. Travel within the local area is included — just get in touch to confirm availability.
Our Certifications & Accreditations
Trusted and Recognised By Leading Awarding Bodies
Cisco
CertNexus
AWS
BCS
Cambridge Spark
Great Learning
Ready to gain confidence with technology in the Cullompton Area & Devon?
Whether you need one-to-one support or group sessions for your care home, Culm Forge Media is here to make technology simple, safe, and empowering.