Supporting Care Homes to Keep Residents Safe, Connected & Confident
Practical, friendly guidance to help care home residents and staff navigate technology safely, build confidence, and stay connected.
Care Home Support
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Why Digital Support Matters for Care Homes
Guidance, training & ongoing support for residents and staff
Making Technology Simple and Safe for Everyone
Technology can be challenging, especially in care home settings where residents have varying levels of confidence and experience. Some may feel unsure about using devices, while others may need additional support due to cognitive or physical limitations. At the same time, staff need the skills and knowledge to guide residents safely and responsibly in a digital environment.
Culm Forge Media provides hands-on support, practical training, and clear guidance to make technology simple, safe, and engaging for both residents and staff. Whether it's setting up tablets and smart TVs, introducing communication tools, or teaching essential digital skills, our approach is always friendly, patient, and tailored to the needs of your care home.
We work closely with care homes across Devon to create positive digital experiences that enhance wellbeing, independence, and connection. From helping residents stay in touch with loved ones to supporting meaningful activities and entertainment, we ensure technology becomes a valuable and enjoyable part of daily life.
Our goal is to build confidence at every level — empowering residents to use technology comfortably, while giving staff the reassurance and knowledge they need to provide safe, effective digital support.
- Clear, simple instructions designed for residents of all abilities
- Staff training focused on safety, confidence, and best practices
- Support with device setup, accessibility, and safe usage
- Ongoing support and partnership for long-term confidence
Digital Support for Care Settings
Helping residents, staff, and families use technology safely and confidently
Residents
Support for residents to use devices, apps, and online tools safely and confidently.
Care Staff
Training and guidance to support residents effectively with digital tools.
Management
Strategies and advice for implementing safe and effective digital solutions in care homes.
Families & Carers
Support loved ones to stay connected and confident with technology while ensuring safety.
Resident Support
One-to-One Assistance
One-to-One Support
Personalised, patient support for residents with devices, apps, and everyday technology. Builds confidence and independence, helping residents enjoy digital tools safely and effectively.
Device Setup
Safe and secure setup of tablets, phones, and laptops, ready for residents to use with confidence. We ensure devices are optimised, protected, and easy to navigate.
Group Workshops
Learn Together
Digital Skills Sessions
Interactive group workshops for residents that build digital confidence while teaching practical, enjoyable skills — from video calls to online communication and beyond.
Scam Awareness
Teach residents to identify and avoid scams, protect personal information, and stay safe online. Practical guidance helps reduce risk and build digital independence.
Staff Support
Training & Guidance
Staff Training
Equip care staff with the digital confidence and skills they need to support residents effectively. Training covers devices, apps, online safety, and practical guidance for day-to-day tasks.
Digital Best Practice
Guidance for staff on safe, effective, and efficient technology use. Improve workflows, enhance resident experiences, and ensure consistent best practice across the care home.
Ongoing Partnership
Long-Term Support
Retained Support
Regular visits and ongoing assistance for residents and staff. Our long-term support ensures confidence, independence, and continued improvement in technology use within your care home.
Community Projects
Engaging activities and projects using technology to boost wellbeing and connection within the care home. Residents stay involved, connected, and confident while enjoying meaningful experiences.
How It Works
Our simple 3-step process helps care homes get the support they need quickly and confidently
1. Get in Touch
Contact us via phone, email, or our online form to discuss your care home’s digital support needs. We’ll understand your priorities and goals.
Contact Us →2. Choose Your Support
Pick the services that fit your care home — one-to-one resident support, staff training, group workshops, or ongoing partnership support.
Explore Services →3. Feel Confident
Residents and staff gain confidence using technology safely, independently, and enjoyably, making everyday digital tasks stress-free.
Book Your Session →Care Home & Organisation Pricing
Flexible Support for Care Homes & Organisations
We provide tailored digital support and training for care homes, designed to engage residents, support staff, and improve digital confidence in a safe and structured environment.
- Group Sessions: Engaging, interactive sessions designed for residents to build confidence using technology.
- Full Day Training: Structured workshops for staff or residents, covering devices, online safety, and practical skills.
- Ongoing Support: Regular sessions tailored to your care home’s schedule and evolving needs.
All sessions are delivered in a friendly, patient, and professional manner, ensuring residents and staff feel supported, safe, and confident.
Group Sessions
from £120
Tailored Pricing- Interactive sessions for residents
- Basic digital skills & device use
- Social and engaging environment
Half Day Support
from £200
- Combination of group & one-to-one support
- Staff guidance and troubleshooting
- Online safety & scam awareness
Full Day Training
from From £350
- Comprehensive workshops for staff or residents
- Hands-on device and software guidance
- Online safety & scam prevention training
- Follow-up advice and resources
Ongoing Support Plan
Custom Pricing
- Regular scheduled visits
- Ongoing resident & staff support
- Priority assistance and guidance
- Tailored to your care home needs