One-on-one device support

Supporting Care Homes to Keep Residents Safe, Connected & Confident

Practical, friendly guidance to help care home residents and staff navigate technology safely, build confidence, and stay connected.

Care Home Support

Why Digital Support Matters for Care Homes

Guidance, training & ongoing support for residents and staff

Care home residents using tablets with staff assistance

Making Technology Simple and Safe for Everyone

Technology can be challenging, especially in care home settings where residents have varying levels of confidence and experience. Some may feel unsure about using devices, while others may need additional support due to cognitive or physical limitations. At the same time, staff need the skills and knowledge to guide residents safely and responsibly in a digital environment.

Culm Forge Media provides hands-on support, practical training, and clear guidance to make technology simple, safe, and engaging for both residents and staff. Whether it's setting up tablets and smart TVs, introducing communication tools, or teaching essential digital skills, our approach is always friendly, patient, and tailored to the needs of your care home.

We work closely with care homes across Devon to create positive digital experiences that enhance wellbeing, independence, and connection. From helping residents stay in touch with loved ones to supporting meaningful activities and entertainment, we ensure technology becomes a valuable and enjoyable part of daily life.

Our goal is to build confidence at every level — empowering residents to use technology comfortably, while giving staff the reassurance and knowledge they need to provide safe, effective digital support.

  • Clear, simple instructions designed for residents of all abilities
  • Staff training focused on safety, confidence, and best practices
  • Support with device setup, accessibility, and safe usage
  • Ongoing support and partnership for long-term confidence

Resident Support

One-to-One Assistance

Most Popular

One-to-One Support

Personalised, patient support for residents with devices, apps, and everyday technology. Builds confidence and independence, helping residents enjoy digital tools safely and effectively.

Device Setup

Safe and secure setup of tablets, phones, and laptops, ready for residents to use with confidence. We ensure devices are optimised, protected, and easy to navigate.

Group Workshops

Learn Together

Digital Skills Sessions

Interactive group workshops for residents that build digital confidence while teaching practical, enjoyable skills — from video calls to online communication and beyond.

Essential

Scam Awareness

Teach residents to identify and avoid scams, protect personal information, and stay safe online. Practical guidance helps reduce risk and build digital independence.

Staff Support

Training & Guidance

Start Here

Staff Training

Equip care staff with the digital confidence and skills they need to support residents effectively. Training covers devices, apps, online safety, and practical guidance for day-to-day tasks.

Digital Best Practice

Guidance for staff on safe, effective, and efficient technology use. Improve workflows, enhance resident experiences, and ensure consistent best practice across the care home.

Ongoing Partnership

Long-Term Support

Retained Support

Regular visits and ongoing assistance for residents and staff. Our long-term support ensures confidence, independence, and continued improvement in technology use within your care home.

Community Projects

Engaging activities and projects using technology to boost wellbeing and connection within the care home. Residents stay involved, connected, and confident while enjoying meaningful experiences.

How It Works

Our simple 3-step process helps care homes get the support they need quickly and confidently

1. Get in Touch

Contact us via phone, email, or our online form to discuss your care home’s digital support needs. We’ll understand your priorities and goals.

Contact Us →
2. Choose Your Support

Pick the services that fit your care home — one-to-one resident support, staff training, group workshops, or ongoing partnership support.

Explore Services →
3. Feel Confident

Residents and staff gain confidence using technology safely, independently, and enjoyably, making everyday digital tasks stress-free.

Book Your Session →

Care Home & Organisation Pricing

Flexible Support for Care Homes & Organisations

We provide tailored digital support and training for care homes, designed to engage residents, support staff, and improve digital confidence in a safe and structured environment.

  • Group Sessions: Engaging, interactive sessions designed for residents to build confidence using technology.
  • Full Day Training: Structured workshops for staff or residents, covering devices, online safety, and practical skills.
  • Ongoing Support: Regular sessions tailored to your care home’s schedule and evolving needs.

All sessions are delivered in a friendly, patient, and professional manner, ensuring residents and staff feel supported, safe, and confident.

Group Sessions

from £120

Tailored Pricing
  • Interactive sessions for residents
  • Basic digital skills & device use
  • Social and engaging environment
Popular

Full Day Training

from From £350

  • Comprehensive workshops for staff or residents
  • Hands-on device and software guidance
  • Online safety & scam prevention training
  • Follow-up advice and resources
Flexible

Ongoing Support Plan

Custom Pricing

  • Regular scheduled visits
  • Ongoing resident & staff support
  • Priority assistance and guidance
  • Tailored to your care home needs

Want to know how we can support your care home?