One-on-one device support

One-To-One Support for Care Home Residents

Our one-to-one support sessions provide meaningful companionship, digital guidance, and engaging activities tailored to each resident. By focusing on individual interests and abilities, we help residents build confidence, stay mentally active, and remain connected with family, friends, and the wider world.

One-To-One Support

Compassionate, Personalised Support

Enhancing wellbeing and engagement for care home residents

Care home resident receiving one-on-one support

Tailored Support for Every Resident

Every resident has their own story, interests, and abilities. Our one-on-one support sessions are designed to recognise and respect those differences, providing personalised time and attention that enriches everyday life in the care home environment.

Through supportive conversations, engaging activities, and gentle digital guidance, we help residents explore interests, develop confidence with technology, and maintain meaningful connections with loved ones. Whether it's learning to make a video call, exploring a hobby, or simply sharing a conversation, every session is shaped around the resident's comfort and preferences.

We work collaboratively with care home staff and families to ensure our support complements existing care plans and contributes positively to each resident's wellbeing.

Our sessions help residents:
  • Receive dedicated one-to-one attention focused on their personal interests and abilities
  • Build confidence using technology such as tablets, video calls, and online services
  • Participate in stimulating activities that support memory, conversation, and emotional wellbeing
  • Maintain meaningful connections with family, friends, and the community

Our goal is to provide care home residents with the attention, skills, and support they need to live more independently and stay connected with the digital world.

Our One-on-One Support Services

Personalised sessions designed to improve wellbeing and engagement

We offer a range of services tailored to residents' individual needs, combining digital guidance, lifestyle support, and personal mentoring.

Resident learning digital skills

Digital Skills Coaching

Step-by-step guidance that helps residents confidently use tablets, smartphones, and digital tools. From video calls with family to exploring online hobbies, we make technology simple, enjoyable, and accessible.

Interactive activity with resident

Engagement & Activities

Meaningful activities designed around each resident's interests, including conversation sessions, memory stimulation, creative hobbies, and digital exploration that promote mental and emotional wellbeing.

Lifestyle support session

Lifestyle & Personal Support

Encouraging residents to continue hobbies, discover new interests, and remain engaged with the world around them through personalised support and companionship.

Ongoing mentorship for resident

Ongoing Mentorship

Regular one-on-one sessions that build familiarity, trust, and progress over time, helping residents maintain skills, confidence, and active participation in daily life.

Our Approach

Personalised, Respectful and Supportive

Care home support approach

Resident-Centred Support

We believe meaningful support starts with understanding the individual. By learning about each resident's interests, personality, and abilities, we create sessions that feel natural, enjoyable, and rewarding rather than instructional.

  • Understanding Each Resident

    We take the time to understand the resident's needs, interests, and capabilities to tailor each session.

  • Customised Activities

    Every session is planned to maximise engagement, learning, and enjoyment based on individual preferences.

  • Hands-On Guidance

    We provide practical, step-by-step support to help residents succeed in activities and digital tasks.

  • Ongoing Support

    Regular follow-up ensures residents continue to benefit and maintain their skills, confidence, and engagement.

Our resident-centred approach ensures that one-on-one support is meaningful, engaging, and contributes positively to wellbeing and independence.

F.A.Q

Common Questions About Our One-to-One Care Home Support

What are one-to-one support sessions for care home residents?

Our one-to-one support sessions provide dedicated time with residents to engage in meaningful activities, offer companionship, and provide gentle digital guidance. Each session is personalised to the resident’s interests, helping them stay mentally active, socially connected, and confident using technology.

What activities are included in one-to-one sessions?

Sessions can include digital skills coaching, video calling with family, memory-stimulating activities, creative hobbies, conversations, and exploring personal interests. Activities are tailored to each resident to ensure they are enjoyable, comfortable, and beneficial.

Do residents need previous technology experience?

No. Our sessions are designed for beginners and residents with little or no technology experience. We provide patient, step-by-step guidance to help residents feel comfortable using tablets, smartphones, and digital tools.

How do these sessions benefit care home residents?

One-to-one sessions can improve wellbeing, encourage social interaction, support cognitive engagement, and help residents maintain meaningful connections with family and friends. Many residents also gain confidence using digital devices for communication and entertainment.

How long are the one-to-one sessions?

Session length can be tailored to the needs of the resident and care home. Typically sessions last between 30 and 60 minutes to ensure residents remain comfortable, engaged, and supported.

Do you work with care home staff and families?

Yes. We collaborate closely with care home staff and, where appropriate, families to ensure our sessions complement existing care plans and align with each resident’s wellbeing goals.

Can residents learn to video call family members?

Absolutely. Helping residents connect with loved ones through video calls is one of the most popular aspects of our sessions. We provide gentle guidance to help residents confidently communicate with family and friends online.

Do you provide regular ongoing visits?

Yes. Many care homes choose regular weekly or scheduled visits so residents can build familiarity, maintain engagement, and continue developing confidence with activities and technology.

Empower your care home residents with personalised support

Our one-to-one sessions help residents build confidence, stay mentally engaged, and remain connected with the people and activities they love.

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