people working in an office with a laptop showing a privacy policy agreement on the screen

Culm Forge Media Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data when you use our website or services.

Privacy Policy

Privacy Policy

Last updated: April 2026

At Culm Forge Media, we take your privacy seriously. This policy explains what information we collect, how we use it, and the choices you have regarding your data.

Information We Collect

We may collect the following types of information:

  • Information you provide: Such as your name, email address, phone number, and any messages submitted through our forms.
  • Technical data: Including IP address, browser type, and device information collected through analytics tools such as Google Analytics.

We only process your personal data where we have a valid legal basis to do so, including:

  • Consent: Where you have given clear permission.
  • Contract: Where processing is necessary to provide a service you have requested.
  • Legitimate interests: For purposes such as improving our services and maintaining website security.

Cookies

We use cookies and similar technologies to improve your experience on our website. These include:

Data Security & Retention

Your data is protected using appropriate security measures, including SSL encryption and restricted access. We only keep your information for as long as necessary to fulfil its purpose, after which it is securely deleted.

Your Rights

You have rights over your personal data, including the ability to:

Want to know how we can help you, your family, or your care home?